We truly appreciate your suggestion to add a local bank in your country as a deposit option. We understand how important it is to have convenient and accessible funding methods, and we are constantly working to expand and improve our deposit and withdrawal options to better serve our clients across all regions — including Africa.
Your recommendation has been forwarded to our payments and product team for review as we continue to assess new local solutions. While we cannot guarantee immediate implementation, please rest assured that client input like yours plays a key role in shaping our future services.
In the meantime, if you need assistance with any of the current available deposit methods or have further suggestions, we’re here to help.
Best Regards,
ActivTrades Team
Thank you for the high grade you gave us! We will do our best to live up to the expectations!
Kind regards,
ActivTrades Team
Thank you for your message.
We're pleased to confirm that the option to sell the NDQ (NASDAQ) ticker is available across all our trading platforms. You should be able to place a sell order at your convenience.
If you are experiencing any difficulties or have specific questions about the process, please don’t hesitate to contact our support team or reply to this message—we’ll be happy to assist you further.
Best regards,
ActivTrades Team
Thank you for reaching out to us.
We understand your concern regarding the closed position in your account. To assist you further and identify the exact reason, we kindly ask you to provide more details about the trade in question, such as the instrument name, trade ID (if available), and the approximate date and time of the closure.
Additionally, for a more thorough investigation and to ensure a timely resolution, we recommend that you contact our dedicated support team directly at support@activtrades.com or through your account dashboard under the CHAT section.
We’re here to help and look forward to resolving this matter for you as soon as possible.
Best Regards,
ActivTrades Team
Thank you for choosing ActivTrades. We deeply value your confidence in us and remain dedicated to delivering exceptional service every step of the way.
Best regards,
ActivTrades Client Services
Thanks for your kind words! We are honored to be your partner of choice and will do our best to maintain a high quality of service.
Kind regards,
ActivTrades Client Services