Reviews from actual traders
ddddddddddddd
trying
I can't fault Eightcap customer service as they have consistently responded to my queries. However, having opened, funded and opened a position on my account I can't login again on TradingView to manage the position! And despite my desire to close the trade last night, the profitable trade has moved to breakeven this morning ..
Eightcap has been a really good broker, with great customer service (even calling and sending messages to see if everything is still good). I had one or two instances where I had trouble closing trades, but I think this was more the fault of the platform I was using. Overall, Eightcap is solid!
Their customer service has been slightly flawed/delayed in the past
I am not ready to comment but I think it is good since recommended by friend and fair to trader.
Not stable ,
Hi Sanavoda1700, we appreciate you bringing this to our attention. Please check your DMs when convenient as we would love to hear your feedback as it is invaluable in helping us improve, and we're committed to resolving this for you. Thank you for giving us the opportunity to make things right.
Hang !!!!
Hi Thanabow, we appreciate you bringing this to our attention. Please check your DMs when convenient as we would love to hear your feedback as it is invaluable in helping us improve, and we're committed to resolving this for you. Thank you for giving us the opportunity to make things right.
Great rates, easy registration and funding, great customer service! Would be nice if they can facilitate multiple take profits on TV, but other than that, great broker!
Thanks for your great review ZatarraTrading! We're delighted you enjoy our rates, easy onboarding, and customer service. Your feedback about multiple take-profits on TradingView is noted—we'll share this with our product team. We appreciate you choosing Eightcap and welcome any other suggestions!
Connecting issues.
Thank you for your feedback Chriseah. We're sorry to hear you experienced connectivity issues to our platform. Reliable connectivity is crucial for trading, and we'd like to help resolve this for you. We'd love to hear more, so please DM us with some more details so we can help you out.
We appreciate you bringing this to our attention as it helps us identify and fix potential platform issues.
We appreciate you bringing this to our attention as it helps us identify and fix potential platform issues.
pretty good
Seamless setting up and connecting a new EightCap demo account for Tradingview... (without needing to email or call support)... It's always great when things work as they supposed to. Many Thanks
Thank you for your kind words! We’re thrilled to hear your experience setting up and connecting your demo account with TradingView was seamless and hassle-free.
Your feedback motivates us to keep improving. If you ever need assistance or want to explore advanced features, our support team is just a message away. Happy trading, and thank you for choosing Eightcap! 🚀
Your feedback motivates us to keep improving. If you ever need assistance or want to explore advanced features, our support team is just a message away. Happy trading, and thank you for choosing Eightcap! 🚀
8cap support helped me understand questions that I had about fees and conversion rates as well as tradeable instruments very thoroughly. Thank you Daniel M.
Thank you so much for taking the time to share your positive experience with Eightcap, especially regarding the support provided by Daniel M. We’re thrilled to hear that he was able to assist you thoroughly with your questions about fees, conversion rates, and tradeable instruments.
At Eightcap, we strive to deliver clear and helpful service, and it’s always rewarding to know when we’ve met your expectations! All the best with your trading!
At Eightcap, we strive to deliver clear and helpful service, and it’s always rewarding to know when we’ve met your expectations! All the best with your trading!
provide good tools and proper informations for traders always.
I like it. Spreads are good.