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4.4
7.8k RatingsVery Good
43.3k
Traders
7.3k
Ideas
41.9k
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4.4
7.8k RatingsVery Good
43.3k
Traders
7.3k
Ideas
41.9k
Followers
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FXCM's services in 2025 exhibit significant issues that hinder usability and efficiency. The API response time is among the slowest, complicating trading activities. Their Desktop and Mobile Apps suffer from persistent Bugs, such as Charts malfunctioning after Opening Positions. Refreshing the Browser frequently forces Users to Log in repeatedly, which is highly inconvenient. Errors in critical system components can be observed via Browser Inspection, reflecting poor optimization. Additionally, Opening and Closing Positions in their Apps require excessive Tap/Clicks, making the process unnecessarily cumbersome. Combining the slow API with trading operations will results in an inefficient and frustrating experience for users relying on FXCM as a broker. Honest review here -_- ---------------------------------------------- New: Since last month, you said your team takes the Login issue seriously. Yet, the API problem from 2022 until now hasn't been updated at all. Is your team forcing users to use outdated Python and Gradle versions? That sounds strange if you claim to take things seriously with "just words", but it seems like you're neglecting the issue yourselves. This is why many brokers use cURL access instead of relying on API scripts tied to specific Language versions. Is the cURL implementation only available in your "new platform" called Tradu for API access? Meanwhile, your Main Apps are severely broken and left unfixed. The Login system, in particular wouldn't take more than 24 hours of work to stabilize Session/Cookies ~ perhaps the Programmers you hired are sleeping on the job? -_-
Great range of securities and assets to invest from.
Dear rebecca_35_james,

Thank you for your feedback!

We're glad to hear you're enjoying the wide range of securities and assets available on the platform.

If you have any other questions or need assistance, please do not hesitate to contact us.

Regards,
FXCM Support Team
Individual assistant.
Dear FriedrichGhibellin,

Thank you for your review!

We're glad to hear you appreciated the individual assistance.

If you ever need further support or have any questions, don't hesitate to reach out. We're here to help!

Regards,
FXCM Support Team
Good broken
Dear asgharch253,

Thank you for the time taken to review us.

Upon checking, there might be a typo in the review. Would you mind elaborating what you would like to see added or improved to the service as an additional feedback?

We are looking forward to hearing from you.

Regards,
FXCM Support Team
Dear babyujet-,

Thank you for your review!

We’re glad to hear your experience was positive.

We remain at your full disposal.

Regards,
FXCM Support Team
Feel good
Dear client,

Thank you for sharing your feedback!

We're so glad to hear that you had a positive experience.

We remain at your full disposal.

Regards,
FXCM Support Team
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