During RTH hours, spreads are prohibitive for trade. Otherwise it seems to be a satisfactory broker
Not great
Dear Jaucey,
Thank you for the time taken to rate us.
We’d love to hear more about your concerns so we can improve and assist you better.
Please feel free to reach out to our customer support team directly and we will do our best to address any issues you have encountered.
Regards,
FXCM Support Team
Thank you for the time taken to rate us.
We’d love to hear more about your concerns so we can improve and assist you better.
Please feel free to reach out to our customer support team directly and we will do our best to address any issues you have encountered.
Regards,
FXCM Support Team
Excelente servicio y atencion.
Realmente el servicio es excelente. Muchas gracias andres rivera por su excelente ayuda.
Udah percaya aja.. ini oke...
I've been with FXCM for 3+ years now and they have been absolutely fantastic in my experience. The connection between their platform and TradingView has been seamless, and their withdrawal process has been extremely reliable and very fast, usually within a few days. I have to especially point out their attention to customer service. They have ALWAYS responded to my questions, whether it be through email or WhatsApp and they get back to me quickly. I have my own personal representative now, Miguel Azmouz, and he has been a gem. He calls me in person 'every' single month, to walk me through any offers or benefits they currently have that could help in my trading journey, and actually goes back and does extensive research on anything I have questions about that he can't answer on the spot, and yes he always gets back to me. This level of customer attention & service makes them #1 in my book.
Many thanks to Miguel & the FXCM team. Keep it up!
Dear Edward-Lee,
Thank you so much for your positive review!
We are thrilled to hear about your positive experience with FXCM over the past 3+ years.
It is great to know that the platform connection with TradingView has been seamless ,that the withdrawal process has been fast and reliable and to hear that you are satisfied with the customer service.
We remain at your disposal.
Regards,
FXCM Support Team
Thank you so much for your positive review!
We are thrilled to hear about your positive experience with FXCM over the past 3+ years.
It is great to know that the platform connection with TradingView has been seamless ,that the withdrawal process has been fast and reliable and to hear that you are satisfied with the customer service.
We remain at your disposal.
Regards,
FXCM Support Team
