Thank you for taking the time to leave us a review!
We understand that getting started with a new platform can be a bit confusing at first.
Therefore, if you need any assistance or run into any issues, our support team is just around the corner and available to help you 24/5 through any of our support channels. - fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
We're very sorry to hear about the connectivity issues you've been experiencing.
This is not a common occurrence, and we truly appreciate you bringing it to our attention. We'd like to investigate this further and assist you in resolving the problem as soon as possible.
However, we were unable to locate your account based on the information provided. At your earliest convenience, please reach out to us directly to any of our support channels or provide additional details so we can contact you and better understand the situation. - fxcm.com/uk/help/
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Thank you for sharing your feedback!
We're glad to hear that you like FXCM and appreciate you taking the time to leave a review.
As we’re always striving to improve, we’d love to know what we could have done to turn your experience from “okay” to “excellent.”
If there’s anything specific you felt was missing or could be enhanced, your input would be incredibly valuable to us.
We are looking forward to hearing from you.
Regards,
FXCM Support team