Reviews from actual traders
Good
Dear Nation456,
Thank you for taking the time to share your feedback.
Could you please let us know what additional features or support you were looking for and how we can make your experience more enjoyable?
We'd love to better understand how we can enhance your experience moving forward, so we would appreciate if you provide additional information, so we can contact you, or you can reach out to us through any of our support channels -fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
Thank you for taking the time to share your feedback.
Could you please let us know what additional features or support you were looking for and how we can make your experience more enjoyable?
We'd love to better understand how we can enhance your experience moving forward, so we would appreciate if you provide additional information, so we can contact you, or you can reach out to us through any of our support channels -fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
I like how it makes life easier for me by having an interface that just keeps things simple. Everything is great and I cannot fault it.
Dear Vikingmsibi,
Thank you so much for your kind words!
We're thrilled to hear that you’re enjoying the simplicity and ease of use our interface provides.
Making your experience smooth and straightforward is something that we strive for, so it's great to know we're hitting the mark.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Thank you so much for your kind words!
We're thrilled to hear that you’re enjoying the simplicity and ease of use our interface provides.
Making your experience smooth and straightforward is something that we strive for, so it's great to know we're hitting the mark.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Just what you neem and much more!
Dear Thomas_Fred,
Thank you so much for your positive feedback!
We're thrilled to hear that you found everything you needed — and more.
It's great to know we're exceeding expectations.
If there's ever anything else we can do to support you, don't hesitate to reach out!
Regards,
FXCM Support Team
Thank you so much for your positive feedback!
We're thrilled to hear that you found everything you needed — and more.
It's great to know we're exceeding expectations.
If there's ever anything else we can do to support you, don't hesitate to reach out!
Regards,
FXCM Support Team
OK - but platform couild be a lot better
Dear CE2000,
We appreciate you taking the time to share your experience.
We're sorry to hear that the platform didn’t fully meet your expectations.
If you have specific suggestions or would like to elaborate on what could be better, we’d love to hear more.
Additionally, if you need any assistance or clarification, please don’t hesitate to reach out through our support channels — fxcm.com/uk/help/
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
We appreciate you taking the time to share your experience.
We're sorry to hear that the platform didn’t fully meet your expectations.
If you have specific suggestions or would like to elaborate on what could be better, we’d love to hear more.
Additionally, if you need any assistance or clarification, please don’t hesitate to reach out through our support channels — fxcm.com/uk/help/
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
excelente atencion al cliente de Sebastian Rodriguez
Great broker. i have recently opened an account. Its all good except some wide slippage.
Dear omidsaadati2011,
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Till now didn't try to withdraw, once i earn their trust, ofc i'll leave a good feedback
Best regards
Worked great. I would always use this broker. Safe bet.
Easy to set up account and helpful people on the end of the phone when you have questions.
Dear Beck_Investments,
Thank you for sharing your positive experience!
We’re delighted to hear that the account setup process was smooth for you and that our team was helpful when you had questions.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Regards,
FXCM Support Team
Thank you for sharing your positive experience!
We’re delighted to hear that the account setup process was smooth for you and that our team was helpful when you had questions.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Regards,
FXCM Support Team
Fantastic spreads and commission-free trading. I switched from Fusion Markets after trading with them for 6 months which had the best spread+lowest commission on the market. But after reviewing my statements I found out that I'm paying a lot in commissions and SWAP fees. But with FXCM there's no commissions and no SWAP/Rollover charges for all Indices and GOLD & Silver. I can easily hold my trades for days and weeks without worrying about swap. My trading costs has come down to absolute Zero. Love it and will continue to use it.
Dear dabhi358,
Thank you for taking the time to share your experience!
We’re thrilled to hear that you’ve found value in our spreads and commission-free trading.
It's great to know that FXCM is helping you achieve more cost-effective trading
Your satisfaction is incredibly important to us, and we’re happy to have earned your trust after your previous experiences.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Thank you for taking the time to share your experience!
We’re thrilled to hear that you’ve found value in our spreads and commission-free trading.
It's great to know that FXCM is helping you achieve more cost-effective trading
Your satisfaction is incredibly important to us, and we’re happy to have earned your trust after your previous experiences.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
High and unclear rollover fees, high commissions. I find the roll over fees are wrongfully calculated as the don't make sense. When you ask for the formula they give the way around and is left unexplained.
Dear bonfanttejosep74,
Thank you for taking the time to rate our services.
We would appreciate it if you could provide additional details regarding the commissions you mentioned, as we would be happy to clarify any concerns you may have.
Regarding rollover information, you can find more details on our website. For specifics on the rollover formula, please refer to our Rate Card, located at the bottom of our homepage.
If you would like us to contact you directly, please provide a valid email address or phone number.
Alternatively, feel free to reach out to us through any of our support channels.
We remain at your full disposal.
Regards,
FXCM Support Team
Thank you for taking the time to rate our services.
We would appreciate it if you could provide additional details regarding the commissions you mentioned, as we would be happy to clarify any concerns you may have.
Regarding rollover information, you can find more details on our website. For specifics on the rollover formula, please refer to our Rate Card, located at the bottom of our homepage.
If you would like us to contact you directly, please provide a valid email address or phone number.
Alternatively, feel free to reach out to us through any of our support channels.
We remain at your full disposal.
Regards,
FXCM Support Team
I think it’s alright. I don’t get much information like my previous trades and keeps logging out very shortly
Dear ugyenjime,
Thank you for the time taken to rate us.
To have full access to your trading history and statements, you can run a report through the MyFXCM portal - myfxcm.com/fxma/login
Once logged in, please click on My Info > Reports and you should be able to run the desired report for the given timeframe.
Should you need further assistance, please do not hesitate to contact our customer support - fxcm.com/uk/help/
We remain at your full disposal.
Regards,
FXCM Support Team
Thank you for the time taken to rate us.
To have full access to your trading history and statements, you can run a report through the MyFXCM portal - myfxcm.com/fxma/login
Once logged in, please click on My Info > Reports and you should be able to run the desired report for the given timeframe.
Should you need further assistance, please do not hesitate to contact our customer support - fxcm.com/uk/help/
We remain at your full disposal.
Regards,
FXCM Support Team
very good brother
That is great