Reviews from actual traders
Great broker. i have recently opened an account. Its all good except some wide slippage.
Dear omidsaadati2011,
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Till now didn't try to withdraw, once i earn their trust, ofc i'll leave a good feedback
Best regards
Worked great. I would always use this broker. Safe bet.
Easy to set up account and helpful people on the end of the phone when you have questions.
Dear Beck_Investments,
Thank you for sharing your positive experience!
We’re delighted to hear that the account setup process was smooth for you and that our team was helpful when you had questions.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Regards,
FXCM Support Team
Thank you for sharing your positive experience!
We’re delighted to hear that the account setup process was smooth for you and that our team was helpful when you had questions.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Regards,
FXCM Support Team
Fantastic spreads and commission-free trading. I switched from Fusion Markets after trading with them for 6 months which had the best spread+lowest commission on the market. But after reviewing my statements I found out that I'm paying a lot in commissions and SWAP fees. But with FXCM there's no commissions and no SWAP/Rollover charges for all Indices and GOLD & Silver. I can easily hold my trades for days and weeks without worrying about swap. My trading costs has come down to absolute Zero. Love it and will continue to use it.
Dear dabhi358,
Thank you for taking the time to share your experience!
We’re thrilled to hear that you’ve found value in our spreads and commission-free trading.
It's great to know that FXCM is helping you achieve more cost-effective trading
Your satisfaction is incredibly important to us, and we’re happy to have earned your trust after your previous experiences.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Thank you for taking the time to share your experience!
We’re thrilled to hear that you’ve found value in our spreads and commission-free trading.
It's great to know that FXCM is helping you achieve more cost-effective trading
Your satisfaction is incredibly important to us, and we’re happy to have earned your trust after your previous experiences.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
High and unclear rollover fees, high commissions. I find the roll over fees are wrongfully calculated as the don't make sense. When you ask for the formula they give the way around and is left unexplained.
Dear bonfanttejosep74,
Thank you for taking the time to rate our services.
We would appreciate it if you could provide additional details regarding the commissions you mentioned, as we would be happy to clarify any concerns you may have.
Regarding rollover information, you can find more details on our website. For specifics on the rollover formula, please refer to our Rate Card, located at the bottom of our homepage.
If you would like us to contact you directly, please provide a valid email address or phone number.
Alternatively, feel free to reach out to us through any of our support channels.
We remain at your full disposal.
Regards,
FXCM Support Team
Thank you for taking the time to rate our services.
We would appreciate it if you could provide additional details regarding the commissions you mentioned, as we would be happy to clarify any concerns you may have.
Regarding rollover information, you can find more details on our website. For specifics on the rollover formula, please refer to our Rate Card, located at the bottom of our homepage.
If you would like us to contact you directly, please provide a valid email address or phone number.
Alternatively, feel free to reach out to us through any of our support channels.
We remain at your full disposal.
Regards,
FXCM Support Team
I think it’s alright. I don’t get much information like my previous trades and keeps logging out very shortly
Dear ugyenjime,
Thank you for the time taken to rate us.
To have full access to your trading history and statements, you can run a report through the MyFXCM portal - myfxcm.com/fxma/login
Once logged in, please click on My Info > Reports and you should be able to run the desired report for the given timeframe.
Should you need further assistance, please do not hesitate to contact our customer support - fxcm.com/uk/help/
We remain at your full disposal.
Regards,
FXCM Support Team
Thank you for the time taken to rate us.
To have full access to your trading history and statements, you can run a report through the MyFXCM portal - myfxcm.com/fxma/login
Once logged in, please click on My Info > Reports and you should be able to run the desired report for the given timeframe.
Should you need further assistance, please do not hesitate to contact our customer support - fxcm.com/uk/help/
We remain at your full disposal.
Regards,
FXCM Support Team
very good brother
That is great
FXCM's services in 2025 exhibit significant issues that hinder usability and efficiency. The API response time is among the slowest, complicating trading activities. Their Desktop and Mobile Apps suffer from persistent Bugs, such as Charts malfunctioning after Opening Positions. Refreshing the Browser frequently forces Users to Log in repeatedly, which is highly inconvenient. Errors in critical system components can be observed via Browser Inspection, reflecting poor optimization. Additionally, Opening and Closing Positions in their Apps require excessive Tap/Clicks, making the process unnecessarily cumbersome. Combining the slow API with trading operations will results in an inefficient and frustrating experience for users relying on FXCM as a broker. Honest review here -_-
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New: Since last month, you said your team takes the Login issue seriously. Yet, the API problem from 2022 until now hasn't been updated at all. Is your team forcing users to use outdated Python and Gradle versions? That sounds strange if you claim to take things seriously with "just words", but it seems like you're neglecting the issue yourselves. This is why many brokers use cURL access instead of relying on API scripts tied to specific Language versions. Is the cURL implementation only available in your "new platform" called Tradu for API access? Meanwhile, your Main Apps are severely broken and left unfixed. The Login system, in particular wouldn't take more than 24 hours of work to stabilize Session/Cookies ~ perhaps the Programmers you hired are sleeping on the job? -_-
Dear TUTUK-Johan,
Thank you for the detailed review.
Upon checking, I was able to see, that our dedicated team has reached out to you regarding our new API.
I hope the information and assistance provided was helpful and if so, we would appreciate if you can evaluate it based on your current experience.
In case it wasn't, then please reach out to us, so that we can assist accordingly - fxcm.com/uk/help/
We appreciate your patience and remain at your service.
Regards,
FXCM Support Team
Thank you for the detailed review.
Upon checking, I was able to see, that our dedicated team has reached out to you regarding our new API.
I hope the information and assistance provided was helpful and if so, we would appreciate if you can evaluate it based on your current experience.
In case it wasn't, then please reach out to us, so that we can assist accordingly - fxcm.com/uk/help/
We appreciate your patience and remain at your service.
Regards,
FXCM Support Team
Great range of securities and assets to invest from.
Individual assistant.
Good broken
Dear asgharch253,
Thank you for the time taken to review us.
Upon checking, there might be a typo in the review. Would you mind elaborating what you would like to see added or improved to the service as an additional feedback?
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Thank you for the time taken to review us.
Upon checking, there might be a typo in the review. Would you mind elaborating what you would like to see added or improved to the service as an additional feedback?
We are looking forward to hearing from you.
Regards,
FXCM Support Team
it was great but now i have to keep logging back in every 10/15min very frustrating
Dear Client,
We appreciate you taking the time to share your feedback.
We sincerely apologize for the connectivity issues you've encountered. We understand the inconvenience this may have caused and we'd like to assure you that this was a temporary problem.
Our team has worked hard to resolve the issue and we’re pleased to inform you that it has now been fully addressed.
We greatly value your experience with our platform and would kindly ask that you evaluate our service based on the current performance.
Thank you for your patience and continued trust in us.
We remain at your full disposal.
Best regards,
FXCM Support Team
We appreciate you taking the time to share your feedback.
We sincerely apologize for the connectivity issues you've encountered. We understand the inconvenience this may have caused and we'd like to assure you that this was a temporary problem.
Our team has worked hard to resolve the issue and we’re pleased to inform you that it has now been fully addressed.
We greatly value your experience with our platform and would kindly ask that you evaluate our service based on the current performance.
Thank you for your patience and continued trust in us.
We remain at your full disposal.
Best regards,
FXCM Support Team