Reviews from actual traders
So far so good as I am a new user.
Too many review requests while I’m trying to trade.
best trading app known to man
indicators could be alot better
Excelente plataforma, muy facil de usa y una muy buena gestion por parte del colaborador Andres Rivera, explica muy bien todo
great
Deposited $2,000 on December 18th, never showed in my account, every time I ask where this money is they just say it's "under review" and can't provide any more details.
buen broker y excelente servicio al cliente, gracias andres rivera por su buena atencion.
Good tools and good support low spread for indices but requotes are quite frequent when I pressed execute the order, so you might miss your trading timming. However, you won't have this problem if you use pending orders.
This is a great platform for trading.
I am not doing great right now but am confident with this platform I will succeed.
no stock trading
good for low level amateur trading, but as a professional it lacks the tools and customer care, too many bugs.
Only used the service for +week, but seems to be very stable and support responses fast to any queries.
Please stop pestering me.
Your platforms performance i in Tradingview s diabolical and disconnects regularly. Executions have very little slippage though and are fast.
Dear client,
Thank you for the time taken to give us a feedback.
We strive to offer best execution policy for our clients.
Would you mind sharing with us what exactly do you find diabolical, so we can take it into consideration?
If you reach out to us or provide a way and a convenient time for us to reach you, we would be more than happy to try to assist.
Regards,
FXCM Support Team
Thank you for the time taken to give us a feedback.
We strive to offer best execution policy for our clients.
Would you mind sharing with us what exactly do you find diabolical, so we can take it into consideration?
If you reach out to us or provide a way and a convenient time for us to reach you, we would be more than happy to try to assist.
Regards,
FXCM Support Team
Broker is too rigid
Dear client,
Thank you for the feedback.
Would you mind giving us some more information and clarifying in what ways you find our service too rigid?
We would love to hear more if you can provide us an email or a phone number where we can reach you.
Your cooperation would be highly appreciated, as it might help us to improve our service.
We are looking forward hearing from you.
Regards,
FXCM Support Team
Thank you for the feedback.
Would you mind giving us some more information and clarifying in what ways you find our service too rigid?
We would love to hear more if you can provide us an email or a phone number where we can reach you.
Your cooperation would be highly appreciated, as it might help us to improve our service.
We are looking forward hearing from you.
Regards,
FXCM Support Team
Best broker I used
No tengo más que halagos para este excelente broker y su equipo. El acompañamiento que me brindaron en mis primeros pasos, y que aún continúan ofreciendo hasta el día de hoy, es sencillamente excepcional. Además, cuentan con un amplio abanico de posibilidades y beneficios para sus clientes. Por todo esto, no puedo hacer otra cosa que recomendarlos a cualquier persona interesada en abrir una cuenta en un lugar donde será tratado como el cliente más importante.
Estimado cliente,
Muchas gracias por sus amables palabras.
Nos alegra saber que el servicio y el apoyo que le brindamos han sido de su agrado.
Para nosotros es un placer acompañarle en este viaje y agradecemos su confianza y su recomendación.
Quedamos a su disposición.
Un saludo,
Equipo de Soporte de FXCM
Muchas gracias por sus amables palabras.
Nos alegra saber que el servicio y el apoyo que le brindamos han sido de su agrado.
Para nosotros es un placer acompañarle en este viaje y agradecemos su confianza y su recomendación.
Quedamos a su disposición.
Un saludo,
Equipo de Soporte de FXCM
im new but has been a good experience so far, very happy