Reviews from actual traders
It's great.
tl;dr: Forget this broker.
Their onboarding process is completely broken, I was presented multiple different pages when navigating on my own vs. navigating links the support sent me, then they re-requested most of my data through email. The registration process took 5 days.
Their pricing is confusing, I spent hours with their support, sending link back and forth of THEIR own webpage, and then support sent me a different page, with different information. Their webpages along with the information are in ruins, they couldn't even spell the Tiers right (I notified support of the "Standart").
They will happily show you 1:100 leverage in their calculator, even if you are on their European pages where leverage is capped at 1:30. Then the calculator will calculate using 1:30 (while showing 1:100). Then support informed me they use 1:100 even if the calculator uses 1:30. Then they apologized an took that back.
While this is a retail broker, their S&P500 pricing is weird as 1 lot costs x100 of the index point. They offer 0.01 lots along with 1:20 leverage but that means to enter by the smallest possible lot size with US500, you need 250-300 USD, which, compared to other retail brokers are way high.
Also, this broker operates since 2003 and they don't offer deposit option with credit/debit cards, only "Easy Bank Transfer". Support responded "they are looking into other options".
Hello. Thank you for your detailed review. We sincerely apologize for the inconvenience you’ve experienced and truly appreciate you bringing these issues to our attention.
We value your feedback and take these matters seriously. If you’d like, please contact us at tradingview@fxopen.com with your account details so we can investigate and address your concerns directly. Your satisfaction is important to us, and we’re committed to improving your experience.
Best regards,
FXOpen
We value your feedback and take these matters seriously. If you’d like, please contact us at tradingview@fxopen.com with your account details so we can investigate and address your concerns directly. Your satisfaction is important to us, and we’re committed to improving your experience.
Best regards,
FXOpen
Been with them since 2019. Great service and no issues.
gooooddd
Amazing help from customer service by email.
good broker. over 10 years without withdrawal problem. spread very competitive
One of the best experiences so far is going on, I used other broker but I have to back to FXOpen, because they offer low spread and best withdrawal conditions for me.
I recently started trading with FXOpen and am satisfied with their commissions and spreads. Additionally, they offer educational resources, which have been helpful.
My strategy is scalping and instant execution and tight spreads for the EUR/USD pair are very important. The broker provides these conditions. Convenient personal account, withdrawal without problems, convenient trading using the Tradingview platform.
The broker is good enough. Trading conditions are satisfactory. I would like to see more opportunities for traders from Ukraine in the future. First of all, to withdraw not large sums of money to the card.
Hello. Thank you for your feedback and for sharing your it with the community! We're glad to hear that you find our trading conditions satisfactory. We appreciate your suggestion for more opportunities for traders from Ukraine. We'll certainly consider this for future improvements.
Best regards,
FXOpen
Best regards,
FXOpen
i have been using this broker for time, now after being using them for a time, i can say that the spread is not matchable. On ECN account i do trading and spread on EURUSD is quite low.
Stable, confident company. It's nice that we can calmly trust FXOpen. The reliability of time -tested is the best quality in our topic.
FXOpen is my broker. I am satisfied with the speed of transactions and the availability of all assets. The withdrawal process is easy and clients support is available.
Excellent broker, with tight spreads and helpful, knowledgeable customer support.
FXOpen customer support is responsive, when there was a problem with my trader's cabinet, they immediately resolved the problem after waiting a while, and finally, I was able to make internal transfers normally as usual
Hello. We sincerely appreciate you giving us a 5-star rating! We're glad to hear that our customer support was responsive and able to resolve the issue with your trader's cabinet promptly. Ensuring a smooth and efficient experience for our customers is our priority. We wish you success in trading!