We're thrilled to hear you're loving our low trading costs and tight spreads.
We know quick, hassle-free withdrawals are crucial for trader confidence, and we're glad we exceeded your expectations. Thanks for taking the time to share your experience and helping other traders know what to expect with Fusion Markets.
Happy Trading!
We're delighted to hear that you had such a smooth experience with our account setup process. Making onboarding as quick and hassle-free as possible is something we've worked hard to perfect, so it's fantastic to know it worked seamlessly for you.
We pride ourselves on providing responsive, personalized support to all our clients, and your positive feedback really motivates our team to keep delivering excellent service.
We're thrilled to have you as a client and look forward to supporting your trading journey. Happy Trading!
You're absolutely right that our crypto leverage is more conservative compared to some brokers, and there’s a good reason behind that. As a regulated broker, we’re required to prioritise client safety and responsible trading practices. That’s why we offer 1:2 leverage for Retail Clients and up to 1:10 for Pro Clients.
Crypto markets are already among the most volatile instruments available. Offering extremely high leverage on top of that can dramatically increase the chances of large, rapid losses, especially for newer traders. Our leverage levels are designed to protect capital, encourage risk-aware trading, and support long-term success, rather than quick speculation or overexposure.
We always strive to strike the right balance between opportunity and risk management. While higher leverage might seem appealing, our approach is based on sustainable trading principles.
As for the TradingView logout, we understand how that can be frustrating. Unfortunately, that’s a session security setting controlled by TradingView, likely designed to protect user accounts during inactivity.
Thanks again for the 5 stars. We’re thrilled you’re enjoying the platform, and we’ll continue working hard to deliver a reliable, cost-effective trading experience. Let us know if there’s anything else we can help with. Happy Trading!
Di Fusion Markets, kami berkomitmen untuk menyediakan kondisi trading terbaik dengan spread yang kompetitif, sehingga trader dapat memaksimalkan potensi profit mereka. Kepuasan dan kesuksesan trading Anda adalah prioritas utama kami.
Kami sangat menghargai waktu Anda untuk berbagi pengalaman positif ini, dan kami berharap dapat terus mendukung perjalanan trading Anda.
Selamat trading!
We also offer a standard account without commissions called our "Classic Account." Our Zero Account is built for traders who want raw spreads. Without knowing your account number, I can't investigate your claims in detail just yet. However, we do have some of the lowest gold spreads in the industry, which you can verify on third-party sites like MyFXBook and ForexBenchmark.
I'm a bit surprised to hear you found our spreads quite wide (I've checked with our operations team, and they confirmed the spreads shouldn't have had any issues), so I'd really love to look into this further for you. If you can email mitchell.sinnatamby+tradingview@fusionmarkets.com, we can dive into your trade and investigate what happened.
I also want to clarify the point around fees and withdrawals. Fusion doesn't charge for deposits or withdrawals on our side. However, depending on the method used, especially with international bank transfers, your own bank or intermediary banks may apply fees that are outside of our control. If this was the case, we'd be more than happy to help you track where those charges may have occurred.
I'd really encourage you to reach out to mitchell.sinnatamby+tradingview@fusionmarkets.com so we can take a thorough dive into your points and hopefully turn your experience back into a 5-star one!