IC Markets has been one of the best brokers I've traded with since 2017. Their excellent customer support and smooth withdrawal process have consistently impressed me.
One of the best broker i have ever used. The customer service is one of the most helpful team i have ever dealt with.
bad tradeview intergration, leverage does not sync to the IC markets account leverage. support team 5.5/10
Dear SirDann,
We're sorry to hear of your experience with our services. To better understand your concerns and find a solution, please reach out to us via email support@icmarkets.com. We are committed to addressing your feedback and improving your experience.
Kind regards,
The IC Markets Team.
We're sorry to hear of your experience with our services. To better understand your concerns and find a solution, please reach out to us via email support@icmarkets.com. We are committed to addressing your feedback and improving your experience.
Kind regards,
The IC Markets Team.
bad servers
always server outage
high ping
sudden slippage
Dear Ahmad_tar,
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with server stability, latency, and slippage. Client feedback is extremely important to IC Markets so we can continue to provide the best possible trading conditions and operational services. Your comments will be forwarded to management.
Kind regards,
The IC Markets Team.
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with server stability, latency, and slippage. Client feedback is extremely important to IC Markets so we can continue to provide the best possible trading conditions and operational services. Your comments will be forwarded to management.
Kind regards,
The IC Markets Team.
The broker is really good. My only complaint is how badly the spread opens up during high profile news and at market open.
I've been knocked out of a few trades because the spread opened up so much, while price was no where near my stop loss markers.
Dear SelfMadeMike1345,
Thank you for your feedback and for the kind words about our platform. We understand your concerns regarding spread widening during high-impact news events and market openings. These periods often bring extreme volatility and reduced liquidity, which can lead to wider spreads across all brokers as part of normal market behavior.
That said, we’re always working to optimize our execution and provide the most competitive trading conditions possible. We truly appreciate your input and will share this with our trading team for further review.
Kind regards,
The IC Markets Team.
Thank you for your feedback and for the kind words about our platform. We understand your concerns regarding spread widening during high-impact news events and market openings. These periods often bring extreme volatility and reduced liquidity, which can lead to wider spreads across all brokers as part of normal market behavior.
That said, we’re always working to optimize our execution and provide the most competitive trading conditions possible. We truly appreciate your input and will share this with our trading team for further review.
Kind regards,
The IC Markets Team.
