Reviews from actual traders
Ironbeam is great to work with. Very professional and attentive to the traders’ needs and will resolve your issues promptly! Definitely recommend Ironbeam for a live broker!
Iron Beam has some of the best customer service I’ve ever experienced in any industry. The reps are knowledgeable, responsive, and genuinely helpful — which is rare these days. Every interaction so far has been smooth and professional. A+ service!
Connection times out frequently. I need to logout and login to place trades.
They have the best communication by far! Very fast response time and can put in orders seamlessly. Highly recommend!
Low slippage.customer service is excellent!I have never had a broker you could call and talk to a live person anytime,like iron beam.also there are features with this broker that ninja trader just doesn’t have.I wish I would have started out with iron beam!I had nothing but problems with ninja trader.When I tried to get ahold of someone ,it would take hours,if anyone got back to me at all.I would recommend iron beam to anyone trading futures.They have margins equal to,or better than any other broker I’ve tried.with customer service that is heads and tails above anything else I’ve experienced.i give it 👍👍
so far so good. The response time is quick , Brent and Mike have been wonderful.
They're good, customer support it there, does what its suppose to but some clunky parts of the platform itself, overall I'd recommend.
Very friendly platform . Have all essential features .
Customer Service is Excellent... Actually able to speak to humans...
Yessaw
EXCELENT EXECUTION VERY FAST AND THE SYSTEM IT'S PRETTY STRAIGHT FOWARD
Decent platform good fees needs to have more indicators on platform but it's good that we can use tradingview which makes the process alot easier and slow to add cash to account via cards
tradingview integration is very glitchy
Ironbeam seems to have all the functions that I need. I really wanted to trade futures options and they have the infrastructure for it. I do believe that it’s worth checking out.
I will admit, I’m having a tough time learning the platform and certain executions, but it seems like a professional grade software.
Sometimes issue with processing order
Customer Service is good. The 24 hour trading desk is very helpful with questions on trading. Satisfied with this company.
I have not gone much support. A new user.