Reviews from actual traders
Data on tradingview doesn't update as fast as the one on the browser or in app. And I don't mean that tradingview has delayed data. I connected already to IRONBEAM but the candles don't move as fast as they do on the app/browser
Sometimes open orders that i did not put it
I have been with various brokers for futures trading, but Ironbeam is the quickest to respond to any questions I have, and the day margin reqs. for MNQ and MES are reasonable.
Thanks so much for the kind words! We’re glad to hear our response time and margin requirements are hitting the mark for you. If there's ever anything more we can do to support your trading, don’t hesitate to reach out.
ironbeam.com/tradingview
ironbeam.com/tradingview
Sometimes is lagging behind the market data.
Thanks for the feedback. If you're experiencing any data lag, please make sure that live market data was selected during the TradingView sign-up process. If you're unsure or need help checking, feel free to reach out. We're happy to assist.
ironbeam.com/tradingview
ironbeam.com/tradingview
Good customer service , could work on ironbeam platform more and sending out emails for things like deposits
We appreciate the feedback. Glad to hear you're happy with our customer service. We're actively working on improving the Ironbeam platform and will take your suggestion about deposit notifications into account. Thanks for helping us get better.
ironbeam.com/tradingview
ironbeam.com/tradingview
Customer service has been good with iron beam, Trey is always knowledgeable and prompt in providing precise support that is required.
Thanks for the great feedback. We're happy to hear Trey has been providing the knowledgeable and prompt support you need. We'll be sure to pass this along to him.
ironbeam.com/tradingview
ironbeam.com/tradingview
Customer service is fine. But their "support" for Tradingview is sketch at best. Can't place trades with stop or take profit via TV. It's like selling someone a car and then say "oh, you wanted wheels with that?"
Thanks for the feedback. Just to clarify, you can absolutely place trades with stop loss and take profit orders through TradingView when connected to Ironbeam. If you're running into any trouble setting those up, feel free to reach out and we’ll walk you through it.
ironbeam.com/tradingview
ironbeam.com/tradingview
The customer service is excellent. Statements are detailed and easy to understand. However there are some inconsistencies with one of the instruments to trade. Specifically copper. I can always trade the full size contract, but can't trade the micro when i want to mitigate my risk. But sometimes the micro is available such as today July 3rd. Monday when I log in again chances are it won't be. Don't understand it, I've stopped trying.
Thank you for the feedback and for the kind words about our customer service and statements. Regarding the micro copper contract, availability issues are often tied to market hours and exchange conditions. You should be able to trade it consistently during regular trading hours, so if it ever appears unavailable, please reach out and we’ll look into it right away. We want to make sure you're able to manage your risk as intended.
ironbeam.com/tradingview
ironbeam.com/tradingview
Ironbeam is a great broker! Solid customer service. The few times I've had to call, all CSR's I've spoken to were courteous, professional, and quick to sort out the issue.
Thanks for the great review! We're glad to hear you've had positive experiences with our customer service team. We'll keep working to provide fast, professional support whenever you need it.
ironbeam.com/tradingview
ironbeam.com/tradingview
I've been with a lot of brokers over the years and iron beam is very quick to respond and they have great customer service on the phone as well thanks for being an awesome
We really appreciate the kind words. It's great to hear that our responsiveness and phone support have stood out to you. Thanks for being a part of Ironbeam!
ironbeam.com/tradingview
ironbeam.com/tradingview
So far it's been great. High commissions, but everything else has been perfect.
Thanks for the feedback. We’re glad to hear everything else has been going great. If you’d like to review your commission structure, feel free to reach out. We’re happy to see if there’s a better fit based on your trading activity.
ironbeam.com/tradingview
ironbeam.com/tradingview
FANTASTIC customer support! really good margin, but higher fee's. All in all, Its a good platform, and they are a phone call away!
Thanks for the great feedback! We're glad you're enjoying the platform, margin rates, and support. If you'd ever like to revisit your fee structure, feel free to give us a call. We're always happy to help.
ironbeam.com/tradingview
ironbeam.com/tradingview
Very nice and convenient
Thanks for the kind words! We're glad you're finding everything convenient and easy to use.
ironbeam.com/tradingview
ironbeam.com/tradingview
Great margin rates and no minimum but expensive fees
Thanks for the feedback. We're glad you're enjoying the margin rates and no minimums. If fees are a concern, feel free to reach out. We’re happy to review your account and see if there’s a better fit based on your trading volume.
ironbeam.com/tradingview
ironbeam.com/tradingview
they limit deposits via ach to $10k per 60 days and only do wire outs; not the most convenient funding rules
Thanks for the feedback. Wire deposits are the fastest and most reliable funding method, and they have no limits. While ACH is convenient for some, many brokers have even more restrictive policies. We're always working to improve the funding experience, so feel free to reach out if you have any questions.
ironbeam.com/tradingview
ironbeam.com/tradingview
Like but need more vids!
Glad to hear you're enjoying it. We're working on adding more videos and appreciate the suggestion. Stay tuned, more content is on the way.
ironbeam.com/videos
ironbeam.com/videos
Awesome broker
Thanks for the great review. We appreciate the support and are glad to have you with us.
ironbeam.com/tradingview
ironbeam.com/tradingview
Ironbeam is great to work with. Very professional and attentive to the traders’ needs and will resolve your issues promptly! Definitely recommend Ironbeam for a live broker!
Thanks for the great review. We’re glad to hear you’ve had a positive experience with our team. We’ll keep working hard to support your trading and resolve any issues quickly.
ironbeam.com/tradingview
ironbeam.com/tradingview