Reviews from actual traders
The customer service is excellent. Statements are detailed and easy to understand. However there are some inconsistencies with one of the instruments to trade. Specifically copper. I can always trade the full size contract, but can't trade the micro when i want to mitigate my risk. But sometimes the micro is available such as today July 3rd. Monday when I log in again chances are it won't be. Don't understand it, I've stopped trying.
Ironbeam is a great broker! Solid customer service. The few times I've had to call, all CSR's I've spoken to were courteous, professional, and quick to sort out the issue.
I've been with a lot of brokers over the years and iron beam is very quick to respond and they have great customer service on the phone as well thanks for being an awesome
So far it's been great. High commissions, but everything else has been perfect.
FANTASTIC customer support! really good margin, but higher fee's. All in all, Its a good platform, and they are a phone call away!
Very nice and convenient
Great margin rates and no minimum but expensive fees
they limit deposits via ach to $10k per 60 days and only do wire outs; not the most convenient funding rules
Like but need more vids!
Awesome broker
Data on tradingview doesn't update as fast as the one on the browser or in app. And I don't mean that tradingview has delayed data. I connected already to IRONBEAM but the candles don't move as fast as they do on the app/browser
Ironbeam is great to work with. Very professional and attentive to the traders’ needs and will resolve your issues promptly! Definitely recommend Ironbeam for a live broker!
Iron Beam has some of the best customer service I’ve ever experienced in any industry. The reps are knowledgeable, responsive, and genuinely helpful — which is rare these days. Every interaction so far has been smooth and professional. A+ service!
Connection times out frequently. I need to logout and login to place trades.
They have the best communication by far! Very fast response time and can put in orders seamlessly. Highly recommend!
Low slippage.customer service is excellent!I have never had a broker you could call and talk to a live person anytime,like iron beam.also there are features with this broker that ninja trader just doesn’t have.I wish I would have started out with iron beam!I had nothing but problems with ninja trader.When I tried to get ahold of someone ,it would take hours,if anyone got back to me at all.I would recommend iron beam to anyone trading futures.They have margins equal to,or better than any other broker I’ve tried.with customer service that is heads and tails above anything else I’ve experienced.i give it 👍👍
so far so good. The response time is quick , Brent and Mike have been wonderful.
They're good, customer support it there, does what its suppose to but some clunky parts of the platform itself, overall I'd recommend.