Reviews from actual traders
Not bad wished their mobile app was a bigger screen on the iPad like trade view screen
Hi there, thank you for sharing your feedback with us - we'll be sure to pass along your concerns regarding our mobile app screen, to our team for further review. If you'd like to provide any additional feedback for us, feel free to email us at feedback@questrade.com and we'll be happy to look into things further.
never use this broker they are scammers, if you have a problem it takes for ever for them to answer your phone, back to Oanda
Hi there, we're so sorry to hear about the experience that you've had with us. This is certainly not the experience that we'd like for you to have. We want to investigate things right away for you, address any concerns you have and help you out. Could you please message us privately or email us at feedback@questrade.com with your full name and contact information so that we can have someone from our team connect with you directly to help?
Love Questrade but their API could be improved for certain types of order.
trusted
I have used QT for years. It's not perfect, but still one of the best I've used. I like that you can leverage your margin account with TFSA, very helpful for building large positions and making a lot more money over time 💰🙌🏻
I initially left a negative review, but it turns out the mistake was on my end. I had been looking at the wrong account balances. My apologies for the misunderstanding
Very good broker in Canada
wonderful setup
Great Exchange but withdrawing funds could be faster.
Hi there, thank you for your feedback! We'll be sure to share your concerns regarding withdrawal requests with our team. If you'd like to share any additional feedback with us, feel free to email us at feedback@questrade.com with additional details and we'll be happy to look into things further.
slow
Hi there, we're sorry to hear about your experience with our platform. If you'd like to share any additional feedback with us or if there is anything we can better assist you with, please email us at feedback@questrade.com with additional details and we'll be happy to get in touch with you directly to look into things further.
could be better if we could trade futures
Hi there, thanks for your review. We'll be sure to share your suggestions with our team and let you know if this feature becomes available on a future update. If you'd like to share any additional feedback with us, please feel free to email us at feedback@questrade.com and we'll be happy to look into things further.
quick easy
Questrade has been great. I'm happy to see they're adding in support for Trading View. Unfortunately it's not in a usable state. I tested the interface with single orders and found that you can't close a position using the 'Close position' function. You have to place an opposite order to close. When I thought that I had done this correctly, I went back into the Questrade app and found that I now had Qty 3 open instead of 1. I closed out the 2 in the QT app and still have the single test position open with bracket close orders. I would play around some more with single orders to learn better how to deal with the shortcomings of the interface, but having to log back in to QT everytime I open the TV app is too much of a nuisance.
Hi there, thank you for taking the time to share your feedback with us and we're sorry for any troubles that you've encountered with our platform. We'll be sure to share your feedback with our team. In the meantime, if you'd like to share any additional feedback with us or if there is anything we can assist you with, feel free to email us at feedback@questrade.com and we'll be happy to look into things further.
nice to have
good
keeps logging out every so often. maddening not to mention expensive. also it would be good to get in at 0400 instead of waiting to 0700
Hi there, we're sorry to hear about the experience that you've had while using our platform. We'd be happy to connect with you directly and help you out. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact information so that we can get in touch with you directly to assist you further?
It seems they have no intention of including cryptocurrency in their platform, I recommend going elsewhere. The GUI is easy to use, thus the 2nd star instead of just one.
Hi there, thanks for your review. We'll be sure to share your feedback/suggestions with our team and let you know if this feature becomes available on a future update. If you'd like to share any additional feedback with us, please feel free to email us at feedback@questrade.com and we'll be happy to look into things further.