Why do I need to purchase additional market data subscriptions
Most of the stock and futures exchanges that we support charge fees for their real-time data, and our paid plans do not cover those fees even if you have an active subscription with us.
Note: US stock market data is real-time but provided by Cboe One. This data is slightly different from primary exchanges. If you would like to get real-time data directly from NASDAQ, NYSE or ARCA, you can add this data to your plan. Read more about Cboe One data vs NASDAQ/NYSE/ARCA.
If you’re unsure which data subscription you need to purchase for a specific chart, there are 2 ways to find it out:
- Click on the chart’s market status, the relevant subscription will be shown in the drop-down:
- Enter the ticker into the symbol search field, and the exchange that lists this particular instrument will be shown next to the ticker:
There are several ways to purchase a real-time data subscription.
First, if you see the Data is delayed message after clicking on the chart's market status (an example has been given above), you can click on Learn more. You will then see a popup where you should click Buy real-time data. Once done, you will be redirected to the order window where the required package is already selected; all you need to do is complete the payment.
Another way to subscribe to real-time data is through your User Profile page: open Account and Billing tab → scroll down to real-time market data → click Buy now.
Finally, you can check all available data subscriptions and get the required package at any moment on this page.