The app is not supported on my device

iOS

If you see the message Available for iOS 16.0 and above on the app page in the App Store, the app is not supported on your version of iOS. Despite this, you can download the latest version of the app available for your operating system. We recommend updating iOS to version 16 or higher to take advantage of the latest features.

Android

If an app version 1.20.2.936 or lower is available for download on the app page in Google Play, it is not supported on your Android version. The app is supported on Android versions 8.0 and higher. Despite this, you can download the latest version of the app available for your operating system. We recommend updating Android to version 8.0 or higher to take advantage of the latest features.