Why can't I log into my paper trading account?

You may not be able to log into your paper trading account if: 

• Your live account has been migrated to a different legal entity. In that case, your old paper trading account was closed;
• You requested a new paper trading account that isn't ready. It normally takes 24 hours to be activated;
• Your paper trading account has been closed due to inactivity;
• Your live account is closed. In that case, your paper trading account will also be closed;
• You have an older account and have never activated a paper account (newer accounts include a paper account).