Enghouse Systems Ltd. engages in the provision of enterprise software solutions serving a variety of vertical markets. It operates under the Interactive Management Group (IMG) and Asset Management Group (AMG) segments. The IMG segment includes contact center and video software and services designed to enhance customer service, increase efficiency, and manage customer communications across multiple types of interactions including voice, email, social channels, web chats, text, and video. The AMG segment provides a portfolio of software and services solutions to network telecommunication providers, cable operators, media, transit, defense, utilities, government, and public safety companies. The company was founded on November 23, 1984 and is headquartered in Markham, Canada.
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