zensarZensar Technologies, formerly known as ICIL was acquired by the RPG group in 1989. It is a globally focused software and services company spread across eighteen countries across the world. Zensar provides end-to-end services from IT development to Business Process Outsourcing, from consulting to implementation.
Services offered by the company
Consulting-IT process Consulting-Impact sourcing-Information architecture services
Business case development
Business Solution Map
Information needs analysis
Information structure and page layouts
Creating controlled vocabularies and metadata
Search engine optimization
Enhancing content management systems
Best Fit Technology Implementation-Information Storage, Access & Delivery Platform
Software services-Application Development-Application Support & Maintenance-Usability Engineering-Application Migration & Modernization-Embedded Software-Product Engineering-Testing Package solutions-ORACLE -SAP-Sharepoint
Implementation Tracks OOB Implementation
Documentation Developing new Content Centric applications - Capture (Imaging & Form Based), Collaboration & Workflow, Publishing, Records Management, Storage and Archival Preconfigured Solution Offerings for Pharmaceuticals Cos.
Regulated Document Management Framework for Banks
Collaboration services
Enterprise Content Management Services
ECM Consulting/Workshop/Assessment Services
ECM Implementation Services
Portal services
Learning Solutions
Business Process Management
BPM Consulting Services BPM Execution Services BPO services- Retail BPO Services- Customer Interaction Services.
Zensar's Customer Interaction services have expertise in industry verticals such as telecom, insurance, banking and technology and includes service suite that includes- Finance and Accounting- Knowledge Process Outsourcing (KPO).
Infrastructure services- IM Consulting- Data Center Management- Remote Infrastructure Management-Hosting services- IT Help Desk Services.
It caters to different industries viz:
Retail
Insurance
Banking
Energy & Utilities
Manufacturing
Different divisions of the company:
Consulting
Software services
Package solutions
Collaboration services
BPO services
Infrastructure services and Industries