PagerDuty, Inc. engages in the provision of a digital operations management platform. Its products include incident management, automation, status pages, integrations, artificial intelligence for information technology operations (AIOps), customer service operations, and stakeholders’ communications. The firm's solutions include incident management transformation, operations center modernization, automation standardization, customer experience operations, digital operations resiliency, scaled service ownership, and remote-location operations. It also serves the financial services, healthcare, non-profit, public sector, and retail industries. The company was founded by Andrew Miklas, Baskar Puvanathasan, and Dan Alexandru Solomon in 2009 and is headquartered in San Francisco, CA.
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